Delivery Policy

Delivery and Postage Information

We use reliable courier service like Parcel Force and DPD for our logistics requirements & we dispatch most of the goods on 48 hour service. Our aim is to dispatch the goods within 48 hours of receiving the order but please allow 5 to 7 working days for delivery

Zone-1:
 

England Wales and parts of Scotland

 

UK Standard Delivery (within 3-4 working days) - £ 5
UK Next Day (next working day, if order is placed before 2pm) - £ 7.95
Saturday Delivery (if order is placed before 2pm) - £ 15
(THESE POSTAGE CHARGES ARE FOR UK MAINLAND ONLY)

Free Postage: We offer free postage on purchase over &pounds; 70 in a single Invoice. This offer is valid for delivery within mainland UK

 
 

Geographical Coverage & Postage charges

 

Andaaz Online Ltd. website www.andaazonline.com delivers to almost all areas of the EU

ZONE-2:

Scottish Highlands & Islands, Northern Ireland, Channel Islands, Isle of Man

Standard Delivery: £ 10

Zone-3:

Belgium, France, Germany, Luxembourg, Netherlands, Ireland, Austria, Denmark, Switzerland

Standard Delivery: £ 10

Zone-4:

Czech Republic, Italy, Slovakia, Spain, Estonia, Finland, Hungary, Poland, Portugal, Sweden, Slovenia, Bosnia-Herzegovina, Bulgaria, Croatia

Standard Delivery: £ 10

 
 

Outside EU & UK

 

United states, Canada, Australia, Malaysia, Mauritius, New Zealand, Qatar, Saudi Arabia, Singapore, South Africa, United Arab Emirates

Standard Delivery: £ 20

For faster processing of orders outside England, we recommend you to choose PAYPAL payment gateway.

 
 

Note:

 

1. There is no refund or exchange for orders outside England.
2. All payments are in GBP (£)

In our Standard delivery service, we endeavor to meet all stated delivery times, on rare occasions during periods of excessive demand it may not be possible to do so.

 
 

Delivery Address

 

Parcels can only be sent to the Card holder's billing address due to rules laid down by credit card companies. If you want the goods to be delivered at a different address, please get the second address registered with the credit card company and on approval by credit card company we can send the goods at that second address.

 
 

Signature required

 

For security and to ensure the parcel reaches the intended recipient, all packages dispatched will require a signature on receipt.

 
 

Order Progress & Dispatch

 

After you have set up an account on our website, you will be able to track the status of your order online. We will send you a e-mail conforming the tracking number and dispatch of your goods.

 
 

Availability

 

Every attempt is made by us to keep its stock levels accurate and fully up-to-date. Unfortunately, there may be rare occasions when physically we are out of stock. We will try to contact the customer by phone or email so please make sure you provide us with correct contact details at the time of placing the order. In case of incorrect contact details provided, or getting no response from the customer Andaaz Online Ltd. reserves the rights to cancel the order for the unavailable items and send the rest of the order out.